Error Codes - Sartorius QC7CCE-S Service Manual

Error Code
Display overflow, i.e., the value to be output cannot
Err 01
be displayed
Zero point error when starting adjustment function
Err 02 (scale not tared or load not removed); no stability;
zero point is not within tolerance limits
Zero point error when adjustment function ended
Err 03
(drift is too strong)
Err 10 Tare 1 blocked with data in Tare 2
Err 11 Invalid data;, cannot be stored in the tare memory
Err 12 Value in tare memory exceeds weighing range
W key was pressed before an application was
Err 20
initialized
Reference value not permissible in the counting
Err 22
application
Reference value not permissible in the
Err 23
checkweighing application
Err 30
Print key pressed while BPI mode active
Temperature compensation (TC) converter error;
Err 50 value measured by the TC switch exceeds the
tolerance range.
Temperature compensation (TC) converter not
Err 53
functioning (no value passed to the scale processor
from the TC switch)
Level control in A/D converter under the minimum
Err 54
limit
Level control in A/D converter under the maximum
Err 55
limit
Err 62 key not permitted
Err 63 key not permitted
Err 64 Input via number pad not permitted
Err 70
Faulty input via number pad
Err 101
Err 102
Short circuit in the keypad overlay
Err 103
Err 104
Err 110
Defective KDC-AOC interface
ROM checksum test (faulty data in the ROM range
Err 220
of the scale processor)
RAM read/write test (faulty data in the RAM range
Err 230
of the scale processor)
EEPROM checksum test – linearity range defective
Err 237
(scale has not been linearized or the data stored
are faulty)
EEPROM checksum test – fixed range (faulty data in
Err 241
the fixed range of the scale processor)
EEPROM checksum test – menu range (faulty data in
Err 243
the menu range of the scale processor)
EEPROM checksum test – adjustment weight (scale
Err 247
has not been adjusted or the data stored are faulty)
22

Error Codes

Explanation Solution
Reset the scale operating menu with code "9-1"
Unload scale; tare scale; adjust using PSION server; adjust
zero point offset value
Observe warmup time and restart adjustment function
The tare functions are mutually exclusive; once the data in
the tare 2 memory is deleted the tare 1 memory will be
accessible
Displayed value was negative, for example; check load on
scale
Check load on scale; delete tare data
Select an application in the operating menu
Reference weight too low or no load on scale
No load on scale, or displayed value is negative
Use the PSION server to switch scale to SBI mode (RS-232
mode).
TC-sensor or main PCB defective (replace)
TC-sensor or main PCB defective (replace)
Scale underloaded; no weighing pan on the scale;
mechanical defect; main PCB defective (replace)
Scale overloaded; mechanical defect; main PCB defective
(replace)
Input value too high or too low; data input in the wrong
order
More than one key pressed when switching on the scale;
keypad defective (replace)
Faulty connection betw. display unit and main PCB;
defective display unit; defective main PCB
Reprogram or replace the main PCB
Reprogram or replace the main PCB
Linearize the scale
Overwrite the data records (reprogram or replace the main
PCB)
Reset the menu (code 9—1)
Adjust the span of the scale, if necessary, reprogram the
main PCB